The aviation industry is facing a major personnel shortage. According to Boeing’s 2018 Pilot and Technician report, airlines will need 790,000 commercial pilots and 890,000 new cabin crew members in the next 20 years. This is a concern for several reasons, including the fact that airline positions require a lot of training.
Commercial pilots, for example, must train as a private pilot and have a minimum of 1,500 hours of flight experience to obtain their commercial license. Flight attendants kick off their careers in the sky by attending a 3-to-6-week live-in academy. These are big training investments for the airlines; much training has necessarily been done in person and such programs take a long time to upskill new workers.
Advances in technology and e-learning, however, may allow airlines to change the way some of that essential training is delivered as they quickly onboard an incoming Millennial and Generation Z workforce.