Are your managers driving or diminishing frontline employee performance?

Frontline managers are the most important people in workplace performance. More important than the training team. More important than the subject matter experts. More important than the employees themselves. Managers have an undeniable influence on the day-to-day workings of your business. This includes how employees go about improving (or not improving) their performance. For better … Continued

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APT Informal Learning Translations | Source: Are your managers driving or diminishing frontline employee performance?