Enabling the user to install, use and maintain products

Technical authors communicate technology in a manner enabling the user to easily install, use and maintain products. It is a great skill to understand key technical characteristics of your products and communicate them in a way that non-technical users will fully understand.

Our team of qualified experienced authors is skilled in a wide range of disciplines. Whether the job involves the creation of a simple parts list, a full-colour brochure or user guide, each of our authors work with an authoring approach which is extremely customer-focused and very flexible.

Acquiring a clear overview of your products and services, we write your content in a style suitable for your audience. We ensure key technical information is presented in a simple and effective form, in a design that is consistent with your brand and company philosophy.

We ensure key technical information is presented in a simple and effective form, in a design that is consistent with your brand and company philosophy

By being customer-focused, our authors are directly involved with your teams from the start. By meeting your product, technical and marketing teams, our authors quickly gain an insight into your company, the products, your overseas markets and, most importantly, individual product information.

We prepare roadmaps for each project, and by having regular project meetings, and communicating regularly, we ensure your publications are delivered on schedule.

Our authors use plain or simplified English, and by using agreed and standardised terminology, we eliminate ambiguities that can quite often slow down projects. We apply comprehensive documentation management and automated techniques for the lifecycle of every publication we create, writing in any format including SGML/XML.

Read how this market leader in the security industry gained award-winning status for its user guides which were designed and written by APT.