Design, Translation and DTP of User Guides | APT continues to help a leading Mobile Terminals Company by designing, translating and desktop publishing its user guides.
Being fiercely competitive, the mobile phone market changes in such a dynamic way that providing localisation services to this sector requires a large amount of specialist knowledge.
This mobile phone development and manufacturing company faced a huge headache when producing its user guides and related material for its global market.
We offered to take the burden of this challenge off their hands by producing easy-to-read material with many illustrations for 28 countries. Quality processes, including page proofreading, had to be guaranteed within the workflow, and would form part of the external audit prior to the project of translating 3 User Guides.
The project timescale was 12 weeks, with the products due to be despatched well before the Christmas market.
The pressure was on! |
| Brief- Design and create User Guides for a technologically advanced range of 3G handsets not only suitable for a global market, but capable of sophisticated localisation memory integration
- Translate all three User Guides into 28 languages our using in-house desktop publishing resources within 6 weeks
- Guarantee quality and consistency
- Translate the User Interface messages into 28 languages
- Adapt an online version control system
- Design QSG (Quick Start Guide) and Accessories literature
- Translate QSG and Accessories literature into 24 languages
Solution- Roadmap produced
- Team of authors and illustrators assembled to work onsite in conjunction with software engineers
- Team of project managers assembled working with an online portal, sharing up-to-the- minute information from the lead author, enabling accurate version control
- A team of in-house Desktop Publishing specialists assigned to the project
- QA process including in-house page proofreading teams guaranteeing quality and consistency, achieving quality assurance throughout the project
- Purpose-built “string manager” created to facilitate quick and easy localisation of User Interface messages, ensuring swift integration with the appropriate language User Guide
- Online management of review process with the client’s in-country approval teams, ensuring an accurate amendment process, and consistent updating of translation memories
- Regular checking of draft User Guide copy with the client’s designated printers, ensuring that no last-minute amendments would be needed
- Weekly web conference meetings
Result- English User Guides, QSG and Accessories literature approved within 6 weeks
- Localised versions created and approved within 6 weeks
- Accurate review process completed
- User Guides, QSG and Accessories literature sent to the printers on time
Next Phase- Monitoring of terminology management alongside new product development
- New product User Guide translation and localisation
|
|
Case Studies 
Contact us via telephone +44 20 8246 4050, web or send an email to: enquiries.global@aptlimited.co.uk 
